We take a proactive approach to technology and infrastructure management
Your business is growing. You have notifications set up and calendar reminders for meetings, follow-ups, and visits with your clients. Your mission is to stay connected with your clients and guarantee them reliable service. You know there will be hiccups along the way, and the unexpected can occur, but you are not planning for it to be your network system. Checklists and calendar reminders won’t get you far when you are unable to access files or process data. Worst-case scenarios like this can be devastating to any business’ profit margin, productivity levels, or brand reputation.
Coltarus Halo’s fully-managed IT services suite is designed to provide you with standard business hours support and optional 24/7 peace of mind, so you can keep moving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in most cases before you’re even aware there was an issue.
We focus on your technology needs, you focus on your business demand
A COMPLETE SUITE OF FULLY-MANAGED IT SERVICES
We’re here to take the hassle out of IT management so you can focus on your business. Our offerings include:
Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.
Custom Project Work
We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software Installations, migrations, setups and configurations, and more. There are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.
Want to learn more? Get in touch with us today!